How do you pay influencers?
We can send payments to your PayPal account or to your bank account through Wise (formerly Transferwise).
I filled out the form, but haven’t received any email or payment.
Delays may happen if there are mistakes in your form. Please make sure you’ve correctly entered your email address registered with Sweatcoin and your username exactly as it appears in the app.
I chose to receive my payment via bank transfer, but you haven’t asked for my account details. How do I send this to Sweatcoin?
We use Wise (formerly Transferwise) to transfer money to your bank account. You will receive an email from Wise Support with instructions to fill out your bank details.
My Sweatcoin account is disabled. Can you still process my reward?
No, we can’t process payments to influencers who no longer have an active account on Sweatcoin.
If your account is disabled for any reason, it means you’re no longer a registered user. Only registered users can qualify to become a Sweatcoin influencer.
When will I receive the payment into my bank account?
You will receive an email from Wise Support with instructions to fill out your bank details. After submitting your details, your payment may take up to two (2) business days to reach you.
What happens after I fill out the form to claim my reward?
We’ll send you an email confirmation after submitting your form. We aim to process all rewards within the timeframe indicated for each offer.
I received a payment confirmation email from Sweatcoin, but I don’t see the money in my PayPal account.
You may not see the payment reflected in your PayPal if:
- You haven’t confirmed your email address on PayPal, or
- You haven’t added the US dollar (USD) currency in your account
To learn how to accept money in a new currency, please go to PayPal’s support page.
I haven’t received a payment confirmation email from PayPal.
If you haven’t received a confirmation email, you may log into your PayPal account to check whether any payment has come through.
PayPal transfers are usually instant, but in some cases, can take up to 72 hours.
I gave you the wrong PayPal email address. How do I change it?
You may reach us at firstname.lastname@example.org to send your correct PayPal email address.
Please note that we can make this change only if the payment has not been processed yet.
If the payment has been processed and claimed, we can’t cancel the transaction or refund the payment, unless it’s been returned to us.
When claiming your rewards, please check your payment details before submission.