Frequently asked questions

Getting paid

How do you pay influencers?

I filled out the form, but haven’t received any email or payment.

I chose to receive my payment via bank transfer, but you haven’t asked for my account details. How do I send this to Sweatcoin?

My Sweatcoin account is disabled. Can you still process my reward?

When will I receive the payment into my bank account?

What happens after I fill out the form to claim my reward?

I received a payment confirmation email from Sweatcoin, but I don’t see the money in my PayPal account.

I haven’t received a payment confirmation email from PayPal.

I gave you the wrong PayPal email address. How do I change it?

Influencers Hub

How do I access the Influencer Hub?

I’m an influencer with over 1,000 sweatcoins, but don’t have enough invites to claim a reward from the hub. Can I use my sweatcoins to redeem rewards instead?

Why do cash rewards for my invites keep changing?

I’m seeing different rewards from other influencers who are in the same market/country as me. Why is this so?

Can I refer a friend to Sweatcoin’s influencer program?

I’ve seen someone promote Sweatcoin with misleading messages or posts that go against your guidelines. What can I do?

I’m struggling to reach 100 invites. Do you have any intermediate rewards for influencers with invites between 30 and 100?

Why should I invite users from my own market?

I notice rewards can vary from country to country. Can I buy rewards from the Influencer Hub in a country different from mine?

Why do rewards vary across countries and markets?

What is a VIP influencer marketplace and how can I join it?

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